Based on the mental model, this paper analyzes the user operation path and app design of the [Search] function of Dragonfly Fm. Recently, I am doing search-related revision design work. The following are some ideas I came up with after experiencing the existing search logic: For the search function, how do users perceive this function, and what else can we do? Is it as simple as typing information and clicking search? How to maximally and accurately define the information that users want? 1. How do users perceive this function, and what else can we do? "How many steps does it take to put an elephant in the refrigerator?" This is a very funny sketch of our childhood - open the refrigerator, put the elephant in, close the door, and it's over. In fact, now that I think about it,
this is a high-level generalization of the user's mental model. What is a mental model? My own understanding is a subjective execution of the outer world (attitudes, behaviors, perceptions) formed by the life experience and education of myself and others; it is incomplete, limited, unstable, unscientific, without Clear boundaries and simplicity . The user’s phone number list perception of the search box is roughly the same – click the search box – type information – search – get results. This is the most basic mental model of the user. Based on such a mental model, how the user operates and how the app works, you can see the following figure: After teasing out the most basic behavior,
I wonder what else the user might do? What else will be done? What else do you want to do? How can I improve their behavior, without destroying their mental model, to break through the limitations of search itself. 2. Is it as simple as typing information and clicking search? 1. Before searching The first is before the search, our current stage is: icon + search box + guide text, no other auxiliary elements. So I hope that before the user searches, there will be some basic suggested and guided search suggestions to help users type information. As shown below: 2. Searching The first is the experience of in-focus and out-of-focus states; in the existing version, when the search